Terms of Service

1. Acceptance of Terms

By using CareOS, you agree to these Terms of Service. CareOS is a healthcare coordination platform — it is not a substitute for professional medical advice, diagnosis, or treatment.

2. Medical Disclaimer

CareOS is NOT a medical device and does NOT provide medical diagnoses. All health information provided through CareOS is for coordination purposes only. Always consult your healthcare provider for medical decisions.

In case of a medical emergency, call 911 (US) or your local emergency number immediately.

3. SMS Communications

By providing your phone number, you consent to receive SMS messages from CareOS including:

• Health check-in messages
• Vital sign alerts
• Appointment reminders
• Emergency notifications
• Service updates

Message and data rates may apply. Text STOP at any time to opt out. Text HELP for assistance.

4. User Responsibilities

• Provide accurate health information
• Keep your account credentials secure
• Notify us of any unauthorized access
• Do not use CareOS for purposes other than healthcare coordination
• Ensure emergency contact information is current

5. Data Security

We employ industry-standard security measures including AES-256-GCM encryption, multi-factor authentication, and regular security audits to protect your health information.

6. Limitation of Liability

CareOS shall not be liable for any damages arising from the use of our platform, including but not limited to delays in SMS delivery, inaccurate vital sign readings, or disruptions in service.

7. Contact

For questions about these Terms: legal@careos.health